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the way to fly from
london

seamless check-in

From the moment you arrive at Terminal 2, you'll find that your journey from entrance to departure lounge has been designed to be as quick and easy as possible.

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taking control of check-in

Check-in at Terminal 2 includes a high level of self-service, to speed up the process and put passengers in control of their own journey.

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priority check-in desks

Terminal 2 offers traditional full service check-in for passengers travelling in First Class or Business Class and for those customers with Star Alliance Gold Status.

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fast track

First Class and Business Class passengers can enjoy even more of the airport by taking advantage of a dedicated Fast Track security lane.

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speedy and convenient airport access

Passenger flow throughout Terminal 2 has been designed in the most seamless and logical way.

world-class member airline lounges

If you have Gold Status with a Star Alliance member airline, or are travelling in First Class or Business Class, you can unwind or catch up on work away from the crowds in one of our four member lounges: Lufthansa in the main terminal building and Air Canada, Singapore Airlines and United in the T2B satellite.

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eat, drink and shop in style

With a speedier check-in process and easier movement through the terminal; you'll have more time to relax and enjoy Terminal 2's numerous shops, bars and restaurants – including one run by celebrity chef Heston Blumenthal.

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departure gate and boarding

Priority boarding. If you are a Star Alliance Gold Status customer, you’ll be among the earliest to board all Star Alliance flights, along with First and Business Class passengers.

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the way to fly through
london

no terminal transfers

Terminal 2 is the new home for 23 Star Alliance member airlines, which will work together under one roof, enabling you to make your connections more conveniently.

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finding your way around

Distinct purple airport signage with pictograms help you to find your way around Terminal 2.

making smoother connections

Transfers between flights should be more seamless than ever at Terminal 2 with all connections made within a single terminal.

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a relaxing way to board

Spacious and airy boarding gates allow you more time to relax inside the terminal before you make your way to your flight.

world class star alliance airline lounges

If you have Star Alliance Gold Status, or are travelling in First or Business Class, you can unwind or catch up on work between flights in one of our four member lounges: Lufthansa in the main terminal building and Air Canada, Singapore Airlines and United in T2B.

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eat, drink and shop in style

If you are connecting via Terminal 2, our seamless transfer process frees up more time for you to enjoy everything Terminal 2 has to offer.

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a relaxed way to make your connection

When you're making an onward connection, you'll never have far to travel within Terminal 2. Your journey through the terminal is on a single level, through a clearly signposted route to the UK border.

speedy and convenient transport access

If you plan to travel onwards to London or another UK destination, there are several transport links easily accessible from Terminal 2.

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when our member airlines arrive

4th june 2014

united (ua)

united (ua)

18th june 2014

air canada (ac)

air canada (ac)

18th june 2014

air china (ca)

air china (ca)

18th june 2014

ana (nh)

ana (nh)

2nd july 2014

eva air (br)

eva air (br)

4th july 2014

avianca (AV)

avianca (AV)

23rd july 2014

aegean airlines (A3)

aegean airlines (A3)

28th august 2014

thai airways (tg)

thai airways (tg)

28th august 2014

turkish airlines (TK)

turkish airlines (TK)

10th September 2014

scandinavian airlines (sk)

scandinavian airlines (sk)

17th september 2014

egyptair (ms)

egyptair (ms)

17th september 2014

ethiopian airlines (et)

ethiopian airlines (et)

17th september 2014

singapore airlines (sq)

singapore airlines (sq)

1st october 2014

austrian airlines (os)

austrian airlines (os)

1st october 2014

lufthansa (lh)

lufthansa (lh)

15th october 2014

brussels airlines (sn)

brussels airlines (sn)

15th october 2014

croatia airlines (ou)

croatia airlines (ou)

15th october 2014

lot polish airlines (lo)

lot polish airlines (lo)

15th october 2014

swiss (lx)

swiss (lx)

22nd october 2014

air new zealand (nz)

air new zealand (nz)

22nd october 2014

asiana airlines (oz)

asiana airlines (oz)

22nd october 2014

south african airways (sa)

south african airways (sa)

22nd october 2014

tap portugal (tp)

tap portugal (tp)

CONNECTING YOU TO OVER 1,300 DESTINATIONS ACROSS THE STAR ALLIANCE NETWORK

THE WAY THE EARTH CONNECTS

Home

united (ua)

Flights from Heathrow

119

flights per week

17

flights per day

To:

chicago-o'hare (CRD)

houston-intercontinental (IAH)

los angeles (LAX)

new york-newark (EWR)

san francisco (SFO)

washington-dulles (IAD)

to over

300

connecting

destinations

moving from t1 & t4 to t2:

4th june 2014

air canada (ac)

Flights from Heathrow

77

flights per week

11

flights per day

To:

calgary (YYC)

edmonton (YEG)

halifax (YHZ)

montreal (YUL)

ottawa (YOW)

st. johns (YYT)

toronto (YYZ)

vancouver (YVR)

to over

160

connecting

destinations

moving from t3 to t2:

18th june 2014

ana (nh)

Flights from Heathrow

7

flights per week

1

flight per day

To:

tokyo-haneda (HND)

to over

50

connecting

destinations

moving from t3 to t2:

18th june 2014

air china (ca)

Flights from Heathrow

7

flights per week

1

flight per day

To:

beijing (PEK)

to over

140

connecting

destinations

moving from t3 to t2:

18th june 2014

eva air (br)

Flights from Heathrow

7

flights per week

1

flight per day

To:

bangkok (BKK)

taipei (TPE)

to over

40

connecting

destinations

moving from t3 to t2:

2nd july 2014

thai airways (tg)

Flights from Heathrow

14

flights per week

2

flights per day

To:

bangkok (BKK)

to over

70

connecting

destinations

moving from t3 to t2:

28th august 2014

turkish airlines (TK)

Flights from Heathrow

up to

42

flights per week

up to

6

flights per day

To:

istanbul (IST)

to over

250

connecting

destinations

moving from t3 to t2:

28th august 2014

avianca (AV)

Flights from Heathrow

4

flights per week

To:

bogota (BOG)

to over

40

connecting

destinations

starting from t2:

4th july 2014

aegean airlines (A3)

Flights from Heathrow

21

flights per week

3

flights per day

To:

athens (ATH)

to over

60

connecting

destinations

moving from t1 to t2:

23rd july 2014

scandinavian airlines (sk) Link to member page Link to Star Alliance

scandinavian airlines (sk)

Flights from Heathrow

up to

133

flights per week

up to

19

flights per day

To:

copenhagen (CPH)

gothenborg (GOT)

oslo (OSL)

stavanger (SVG)

stockholm-arlanda (ARN)

to over

100

connecting

destinations

moving from t3 to t2:

10th September 2014

singapore airlines (sq) Link to member page Link to Star Alliance

singapore airlines (sq)

Flights from Heathrow

up to 28

flights per week

up to 4

flights per day

To:

singapore (SIN)

to over

60

connecting

destinations

moving from t3 to t2:

17th september 2014

egyptair (ms)

Flights from Heathrow

up to

15

flights per week

up to

3

flights per day

To:

cairo (CAI)

luxor (LXHR)

to over

70

connecting

destinations

moving from t3 to t2:

17th september 2014

ethiopian airlines (et) Link to member page Link to Star Alliance

ethiopian airlines (et)

Flights from Heathrow

7

flights per week

1

flight per day

To:

addis ababa (ADD)

to over

80

connecting

destinations

moving from t3 to t2:

17th september 2014

lufthansa (lh)

Flights from Heathrow

up to

175

flights per week

up to

25

flights per day

To:

duesseldorf (DUS)

frankfurt (FRA)

munich (MUC)

to over

200

connecting

destinations

moving from t1 to t2:

1st october 2014

austrian airlines (os)

Flights from Heathrow

28

flights per week

4

flights per day

To:

vienna (VIE)

to over

100

connecting

destinations

moving from t1 to t2:

1st october 2014

swiss (lx)

Flights from Heathrow

84

flights per week

12

flights per day

To:

geneva (GVA)

zurich (ZRH)

to over

70

connecting

destinations

moving from t1 to t2:

15th october 2014

brussels airlines (sn)

Flights from Heathrow

up to

21

flights per week

up to

3

flights per day

To:

brussels (BRU)

to over

60

connecting

destinations

moving from t1 to t2:

15th october 2014

air new zealand (nz)

Flights from Heathrow

7

flights per week

1

flight per day

To:

auckland (AKL)

los angeles (LAX)

to over

40

connecting

destinations

moving from t1 to t2:

22nd october 2014

asiana airlines (oz)

Flights from Heathrow

7

flights per week

1

flight per day

To:

seoul (ICN)

to over

70

connecting

destinations

moving from t1 to t2:

22nd october 2014

south african airways (sa) Link to member page Link to Star Alliance

south african airways (sa)

Flights from Heathrow

14

flights per week

2

flights per day

To:

johannesburg (JNB)

to over

60

connecting

destinations

moving from t1 to t2:

22nd october 2014

tap portugal (tp)

Flights from Heathrow

42

flights per week

6

flights per day

To:

lisbon (lis)

to over

80

connecting

destinations

moving from t1 to t2:

22nd october 2014

croatia airlines (ou)

Flights from Heathrow

9

flights per week

To:

rijeka (RJK)

split (SPU)

zagreb (ZAG)

1

flight per day (ZAG)

2

flights per week (RJK and SPU)

to over

20

connecting

destinations

moving from t1 to t2:

15th october 2014

lot polish airlines (lo) Link to member page Link to Star Alliance

lot polish airlines (lo)

Flights from Heathrow

21

flights per week

3

flights per day

To:

warsaw (WAW)

to over

40

connecting

destinations

moving from t1 to t2:

15th october 2014

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